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Closing the Gap between what law firms buy and clients sell
"Half the money I spend on advertising is wasted, the trouble is I don't know which half" is a quote from John Wanamaker, a US merchant and department store pioneer And now (some 100 years later!) O Shaped 's recent Legal Buyers Report gives a decent indication of which half is which - noting the echo on page 21 the 45% of law firm M&BD efforts that have no or negative impact The 50-55% that works: - p32 - showing curiousity and interest in the client's business, beyond the l
James Markham
2 min read


2025/26 Briefing / HSBC Law Firm Investment and Strategy Survey
The Briefing Legal / HSBC 2025/26 Law Firm Investment and Strategy Survey paints a picture of overall confidence, with a touch more uncertainty than last year's responses 54% of the 90 surveyed firms are pursuing a strategy of UK only growth and further 45% of international growth (p7), with the US and Middle East preferred destinations in the latter But it's p11 that stands out 82% of firms are looking to achieve that growth through lateral hires in existing geographies an
James Markham
1 min read


Ropes & Gray's $38m AI Elephant
Ropes & Gray LLP have captured headlines in recent weeks for permitting AI experimentation to contribute towards 20% of first year billable hours targets We've seen tentative, small steps in this direction over the past 5 or so years, but they've tended to be low single digits of total hours targets, and possibly diluted with other non-billable activities such as BD R&G's 20% equates to 380 hours, out of a 1,900 annual target and is a significant step change. The targeting o
James Markham
2 min read
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