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Golf Clubs and GenAI
Interesting report coming out of Bucerius Law School  and Simon-Kucher  looking at the impact of GenAI on law firm business models last...
James Markham
2 min read

Effective Rates in Smaller Law Firms
One of the questions left open in The Law Society 's Financial Management Survey is that of effective rates, or price achieved by...
James Markham
2 min read

Price go up, volume go down - some nuance
Supply and demand curves are a cornerstone of Economics 101 classes and they're typically introduced as a simple straight line (as shown...
James Markham
6 min read

Does GenAI necessitate the end of the billable hour?
Betteridge suggests no... To take a worked example - if a lawyer works 20 hours on a matter and charges £500 an hour, then they bill the...
James Markham
2 min read

A Simple(ish) Pricing Model for Law Firms
Elsewhere I've advocated for pricing a given piece of legal work in three distinct ways, with reference to: The cost of delivering said...
James Markham
4 min read

Value Based Pricing = Good (?)
Earlier this week I posted about the billable hour maybe not being all that bad, when viewed in the context of the other factors that...
James Markham
2 min read

Billable Hour = Bad (?)
Couple of posts this week testing the "billable hour = bad / value based pricing = good" narrative I'll say up front that my view is...
James Markham
2 min read

How to increase effective rates when current clients won't budge
Within my earlier post this week on the latest data release from the ONS on Legal Services prices I referenced BigHand 's 2025 Law Firm...
James Markham
2 min read

UK Law Firm Pricing Briefing - January 2025
Background The UK Office for National Statistics (ONS) produces a quarterly Services Producer Price Index (SPPI). This contains useful...
James Markham
5 min read

Empowering Law Firm Leaders: The fundamentals and best practices to master the business of law
For Episode 12 of the Empowering Law Firm Leaders podcast , Darren and I joined Amy Bruce – host and Marketing Director at Osprey...
James Markham
5 min read

Realisation Waterfall
I made passing reference to a looking at realisation rates as a waterfall in a comment last week Thought it worth expanding on The table...
James Markham
1 min read

Poor communication can leave a sour taste
I paid a plumber by the hour the other week Didn't hate the experience Why? We'd agreed in advance what the likely lower and upper range...
James Markham
1 min read

UK Law Firm Pricing Briefing - October 2024
Background The UK Office for National Statistics (ONS) produces a quarterly Services Producer Price Index (SPPI). This contains useful...
James Markham
3 min read

Pricing Pyramid
It's naïve to think law firms increase headline rates by 10% and that all clients just pay up For certain clients, and certain practice...
James Markham
2 min read

Expensive lawyers have gone mainstream
Expensive lawyers look to have gone mainstream with the Wall Street Journal reporting on US rates of $2,500 over the weekend But,...
James Markham
2 min read

Capped Fees need killing off for good
The billable hour and fixed fees can set off a heated debate, but there is one particular fee type that we should all unite behind and...
James Markham
2 min read

Partners don't help themselves by referring to the 'price' of legal services as the 'cost'
The table below shows a law firm and a client perspective when pricing a piece of work Too often, we talk about 'cost' without...
James Markham
2 min read

"This work is a loss leader for more profitable work"
I'm not a fan of this framing for a couple of reasons: The work rarely generates a true loss, where delivery costs exceed the fee income,...
James Markham
2 min read
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