Pricing is our penultimate session in The Legal Mini-MBA, partly because of the alliteration, but mainly because there's some hard yards to cover before we get to it What are you trying to achieve, what sort of clients are you targeting and what services are you offering all need considering before working out how to price those services, for those clients, and to meet those aims Reflecting on the conversations in the pricing sessions over the past couple of weeks, most group

BigHand 's 2025 Pricing and Budgeting Survey is a worthwhile read, and timely for our current Legal Mini-MBA delegates who are wrapping up our lesson on Pricing this week! I normally expect the march of progress to head in one direction in these sorts of surveys, but there's one area in particular that stands out... Clients want greater visibility over fees (p8), but firms are offering less of it (p16) I can't help but (perhaps unfairly) draw a link between less visibility he

We cover Service Propositions (i.e. what do you offer your clients) in the fourth live session of the Legal Mini-MBA We spend some time discussing the trade-offs between offering bespoke vs standardised services drawing from Corporate M&A, FinReg and checks notes fast food… Rather than pit bespoke vs standardised as a binary either/or choice, we introduce some nuance – illustrating tailored, modular and segmented approaches in between the two extremes This is a model based u

When it comes to structural shifts, law firms tend exhibit herd-like behaviours which, rather than be a criticism, I attribute to...

Garfield AI  has captured the attention of many, including me, for offering businesses the ability to pursue unpaid invoices of up to...

Interesting report coming out of Bucerius Law School  and Simon-Kucher  looking at the impact of GenAI on law firm business models last...

One of the questions left open in The Law Society 's Financial Management Survey is that of effective rates, or price achieved by...

Supply and demand curves are a cornerstone of Economics 101 classes and they're typically introduced as a simple straight line (as shown...

Betteridge suggests no... To take a worked example - if a lawyer works 20 hours on a matter and charges £500 an hour, then they bill the...

Elsewhere I've advocated for pricing a given piece of legal work in three distinct ways, with reference to: The cost of delivering said...

Earlier this week I posted about the billable hour maybe not being all that bad, when viewed in the context of the other factors that...

Couple of posts this week testing the "billable hour = bad / value based pricing = good" narrative I'll say up front that my view is...

Within my earlier post this week on the latest data release from the ONS on Legal Services prices I referenced BigHand 's 2025 Law Firm...

Background The UK Office for National Statistics (ONS) produces a quarterly Services Producer Price Index (SPPI). This contains useful...

For Episode 12 of the Empowering Law Firm Leaders podcast , Darren and I joined Amy Bruce – host and Marketing Director at Osprey...

I made passing reference to a looking at realisation rates as a waterfall in a comment last week Thought it worth expanding on The table...

I paid a plumber by the hour the other week Didn't hate the experience Why? We'd agreed in advance what the likely lower and upper range...

Background The UK Office for National Statistics (ONS) produces a quarterly Services Producer Price Index (SPPI). This contains useful...

It's naïve to think law firms increase headline rates by 10% and that all clients just pay up For certain clients, and certain practice...

Expensive lawyers look to have gone mainstream with the Wall Street Journal reporting on US rates of $2,500 over the weekend But,...