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When is a fixed fee not a fixed fee?
Pricing is our penultimate session in The Legal Mini-MBA, partly because of the alliteration, but mainly because there's some hard yards to cover before we get to it What are you trying to achieve, what sort of clients are you targeting and what services are you offering all need considering before working out how to price those services, for those clients, and to meet those aims Reflecting on the conversations in the pricing sessions over the past couple of weeks, most group

James Markham
2 min read


BigHand's 2025 Pricing and Budgeting Survey
BigHand 's 2025 Pricing and Budgeting Survey is a worthwhile read, and timely for our current Legal Mini-MBA delegates who are wrapping up our lesson on Pricing this week! I normally expect the march of progress to head in one direction in these sorts of surveys, but there's one area in particular that stands out... Clients want greater visibility over fees (p8), but firms are offering less of it (p16) I can't help but (perhaps unfairly) draw a link between less visibility he

James Markham
1 min read


A 10,000ft view on AI in law firms
(1) I don't know what's going to happen and neither does anyone else. There are a range of scenarios in play from AGI taking all our jobs through to the bubble pops triggering a recession and we all lose our jobs. Possibly with more positive outcomes in between 🙂 In any case, planning for a range of scenarios seems sensible (2) This time is different for two reasons; (i) the wall of money trying to break into legal is significantly higher than previous tech waves, and (ii) t

James Markham
2 min read
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