BigHand 's 2025 Pricing and Budgeting Survey is a worthwhile read, and timely for our current Legal Mini-MBA delegates who are wrapping up our lesson on Pricing this week! I normally expect the march of progress to head in one direction in these sorts of surveys, but there's one area in particular that stands out... Clients want greater visibility over fees (p8), but firms are offering less of it (p16) I can't help but (perhaps unfairly) draw a link between less visibility he

(1) I don't know what's going to happen and neither does anyone else. There are a range of scenarios in play from AGI taking all our jobs through to the bubble pops triggering a recession and we all lose our jobs. Possibly with more positive outcomes in between 🙂 In any case, planning for a range of scenarios seems sensible (2) This time is different for two reasons; (i) the wall of money trying to break into legal is significantly higher than previous tech waves, and (ii) t

Further to my post last week, where firms are increasingly anticipating a negative impact of AI on their business models, there are essentially four strategic questions they need to be able to answer Namely, what is the impact of AI on: (A) The clients they choose to serve (B) The services they choose to offer (C) The prices they choose to charge (D) The way they choose to deliver the work Note the emphasis on choice Much of the discussion to date has been around (D) "look at